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Showing posts from May, 2017

The Reason Why I Sound Like A Broken Record

If I've had the pleasure of taking your order at the shop, you would probably notice that I repeatedly repeat your order. I promise you, it's not because I didn't hear you. This is how a typical transaction would go when you come into the shop. Hello, just let me know when you're ready. You're ready? Okay, what can we get for you? Shrimp poboy. Okay, would you like the 7 in. or the 14 in.? 7 in. Okay, would you like it fried or grilled? Fried Lettuce, tomatoes, and mayo on it okay? Sure Fries and drink or by itself? Yea, that's fine. Okay, so I have a 7 in. fried shrimp poboy with lettuce, tomatoes, and mayo with the combo fries and drink. Um, no tomatoes. Got it, so a 7 in. fried shrimp poboy, no tomatoes, with combo fries and drink. Yea For here or togo? Togo Got it, so I have a 7 in. fried shrimp poboy, no tomatoes, combo fries and drink for togo.  Could I get your name please? John Smith Now, 99.9% of the time we are both on the same

Customers Like to Think They are Slick

Today, was an interesting day. I got to work in the kitchen today. That was interesting. Calling out orders and getting to dress the poboys. YAY! It was pretty uneventful. Until the afternoon.  A customer came in and ordered a 5 piece fried chicken wings with shrimp fried rice plate. Derek took her order.  Martin and I worked in the back and Martin boxed the order and put the plate up.  Derek checked the order and handed it to the customer (we will just say that this occurred at 1:30pm) and he then went to the back (1:35pm)to check on something.  About 1:40pm, the customer approached the counter and spoke to Shera, our other cashier, and basically said that she only got 4 chicken wings, not 5.  When I came to the front to see what was going on she spoke loudly to her companion and said, "You ate a wing, I ate a wing, and I got 2 wings left on my plate. That's only 4 wings. I'm about to get what I paid for." I was not about to argue with this woman over a wing